Isn't it time for your city to Grow?
Reroute nuisance calls away from City Hall, allowing employees to stay focused and work more efficiently.
Give an increasingly tech-dependent community what they want by offering accessibility via 311 site and a smart phone app.
"The whole is greater than the sum of its parts"
Aristotle
Welcome
For years, 311 has only been feasible for the largest cities who had the resources to create and staff their own call center, pay web developers to design sites and mobile apps specifically for 311 -- in addition to their City site -- and do it all while trying to stay on the cutting edge with an ever changing, technology-based society. Now, Hometown 311 is bringing comprehensive 311 services to small town America!
Buy in bulk.....cheaper by the dozen......there's power in numbers! The concept of joining forces to lessen the burden on the cooperating individuals has been around for a long, long time. By using an already-established 24/7 call center, Hometown 311 is able to spread the expense of a SINGLE facility among many participating cities, allowing them to offer services that they could never have afforded to provide on their own.
Equipped with the in-depth information that each city submits and call center software that informs the operator of the campaign the caller is connecting through, your residents will receive personalized and informed service from the moment they're greeted until their last question is answered.